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Shipping and Delivery

House Of Roses UK offers free delivery on products via Royal Mail 48 and the paid option via Royal Mail 24 Tracked and Signed. Delivery should normally take 2-3 working days depending on the time you place your order. You will be given an estimated delivery date at the basket page.

Royal Mail 48 Tracked: Orders are usually dispatched the same day when placed before 5:00pm Mon-Fri. It should normally take 3-4 working days for delivery.

Royal Mail 24 Tracked: Orders placed before 3:00pm are usually dispatched the same day Mon-Fri. Orders after this threshold will be dispatched the next working day. 

Express Delivery

We dispatch our express orders via two different delivery options. The services available are Royal Mail 24 Tracked (not guaranteed) £10.00, Royal Mail Special Delivery before 1pm (guaranteed) £20.00 Royal Mail Special Delivery is our only guaranteed Saturday service.

DPD express delivery service includes door to door tracking, SMS alerts and a one-hour time slot for delivery so you know exactly when to expect your package.

House Of Roses UK accepts no responsibility for transport delays or circumstances outside of our control causing late delivery. If no one is available at the postal address provided at the time of delivery, a note will be left to advise you or Royal Mail may deliver to a neighbour. Recipients can opt out of Delivery to neighbour and can also nominate a specific neighbour if they wish. Details of how to do so can be found here: https://www.royalmail.com/personal/receiving-mail/delivery-to-neighbour

Collections

If you would like to collect, please contact us before hand and we will arrange for your items to be ready for collection. We allow collections from:

House of Roses UK
Store First
9 Centurion Park
Davyfield Rd
Blackburn
BB1 2QY

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